Why when you are number1 in the queuing system does it takes 20 minutes for the call to be answered? The answering system suggests booking on line but there are no appointments available. Yet when in the waiting room you can see the reception phone rarely rings.The only way is to to be in person when the reception opens!
That is of course if you are capable getting there. Is this supposed to be a stress free system? This is not a one-off, it has now happened on every occasion we try to make an appointment. Not everything can be blamed on Covid.
"The telephone & online booking system has become…"
About: Garforth Medical Centre Garforth Medical Centre Leeds LS25 1HB
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