"Very grateful"

My Nan had an appointment for routine treatment however was noted to be wheezy. A support nurse was very discreet allowing me to speak to staff outwith earshot if my Nan. A staff nurse was also very good doing a “check” on my Nan and encouraging her to seek medical help, which my Nan had not accepted when I suggested it. 

This has since led to a hospital admission for treatment. 

Very grateful to staff on shift for being both discreet, helpful and professional.