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My husband died unexpectedly

Posted By Cromwell

"My husband died unexpectedly"

About: York Hospital / Accident and emergency York Hospital / Cardiology Yorkshire Ambulance Service NHS Trust / Emergency ambulance

(as a relative),

We were on holiday near Thirsk . We had an enjoyable first 4 days then on the Tuesday Andrew suffered a heart attack . (He was fit healthy man normal weight he hadn’t seen a doctor for 13 years)

The ambulance men settled him taking him to York hospital. 

Tests revealed a lot of heart problems. Andrew was moved to Coronary Care Unit. Two evenings later the Thursday Andrew had a cardiac arrest and although resuscitated he died several hours later.  

Having not been allowed to visit ( Covid rules ) on the Wednesday I was grateful to be allowed to spend those last 3 hours quietly with Andrew as his life drained away. 

I was kept informed at every stage.

I would like to thank the kind paramedics ,the A&E staff and the CCU especially Andrew’s doctors and nurse Hannah who cared for him in such a quiet,gentle and respectful way in those last hours . 

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Responses

Response from Kate Edgar, Quality and Risk Coordinator, Yorkshire Ambulance Service NHS Trust 2 years ago
Kate Edgar
Quality and Risk Coordinator,
Yorkshire Ambulance Service NHS Trust

Submitted on 25/05/2021 at 12:59
Published on Care Opinion at 13:52

Thank you for posting your thanks on this website for the Yorkshire Ambulance Service. We are sorry to hear of your loss.

It is always nice to receive comments of appreciation for our staff and we like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations
Yorkshire Ambulance Service
Springhill
Brindley Way
Wakefield 41 Business Park
Wakefield
WF2 0XQ
Tel: 0333 130 0549
Email: yas.patientrelations@nhs.net

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Update posted by Cromwell (a relative)

Hello. You have asked for further details of my experience with Yorkshire Ambulance service.

The call I made was near midnight on Tuesday 18th May. My husband had gone to bed but within minutes called out in severe pain. He was always reluctant to see a GP ( last time was 13 years before for a cricket injury) or go near a hospital! I could see he was in difficulty and called 999. It was a bit tricky to explain where we were on holiday in a rented holiday cottage in a tiny place, but the operator kept on the line reassuring me until the ambulance arrived. The two paramedics were so calm and kind chatting to Andrew as they treated him. Andrew was soon more relaxed and unaware of how ill he was and went willingly to hospital.

Thank you Yorkshire Ambulance.

Response from Jasmine Rayner, Patient Experience Administrator, York and Scarborough Teaching Hospital NHS Foundation Trust 2 years ago
Jasmine Rayner
Patient Experience Administrator,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 26/05/2021 at 10:43
Published on Care Opinion at 10:43

Thank you for taking the time to leave us your valued feedback. Firstly, I am so incredibly sorry to hear of your husbands passing and on behalf of the York and Scarborough Trust, I send you our deepest condolences. We are especially grateful that you have taken the time to leave us your kind words at such difficult time, so thank you very much. To know what will have been such a hard time for your family, was made that bit lighter by our incredible staff is wonderful to hear. Our staff work hard to ensure our patients and their loved ones receive the highest standard of care and we appreciate your kind words about all involved in your husbands care. I will ensure all the staff you have mentioned see your feedback. I wish you the very best for the future and thank you again for leaving your kind words.

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Response from Kate Edgar, Quality and Risk Coordinator, Yorkshire Ambulance Service NHS Trust 2 years ago
Kate Edgar
Quality and Risk Coordinator,
Yorkshire Ambulance Service NHS Trust

Submitted on 26/05/2021 at 11:56
Published on Care Opinion at 12:12

Thank you for the additional information and we will endeavour to identify the staff involved and pass on your comments personally. Wishing you all the very best and thank you again.

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