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Completely let down time and again. Poor mental health care

Posted By Mum of twins

"Completely let down time and again. Poor mental health care"

About: Shawpark Resource Centre

(as a parent/guardian),

For the past few years I have been trying to get help for both my sons who have bad mental health problems and I am constantly let down and so are my sons.

My son was admitted to hospital and after only a week was let home without any medication or any follow up appointments. It’s actually got to the point were I want to make a complaint regarding this so called mental health service.

Breaks my heart to read other people’s stories and some serious improvements need to made 

I’m totally disgusted and I don’t know where else to go for help as I really don’t want to contact Shawpark again 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 25/05/2021 at 16:50
Published on Care Opinion at 16:50

picture of Nicole McInally

Dear Mum of Twins

Thank you for taking the time to share your story on Care Opinion.

I am sorry to hear of your experience with Shawpark Resource Centre and that you have been left feeling let down. I have shared your story with colleagues in Mental Health. As you have raised a number of concerns in your post we would be grateful if you could please contact the Service Manager for the North West Adult Mental Health Service based at Riverside Resource Centre on 0141 211 1430 to discuss these further.

Kind Regards

Nicole

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