Text size

Theme

Language

"Maxillofacial surgery"

About: St Mary's Hospital (Newport)

(as the patient),

I had some severe keloid scarring removed from my ear today (17/5/2021) and my two surgeons/doctors/nurses and the consultant were so lovely, I couldn’t have asked for a better experience - not only did they make me feel so comfortable and were really personable, they did an incredible job doing surgery on my ear and I walked out feeling overjoyed. I know it was only a small surgery but they’ve literally changed my life and they are a credit to the department. Thank you so much to those people.

Holly Morgan

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 3 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 20/05/2021 at 17:39
Published on Care Opinion at 17:39


picture of Vanessa Flower

Dear Holly

Thank you so much for the feedback in relation to the care you received in our Maxillofacial unit, which I will ensure is shared with the team.

I am so pleased to read that you had a positive experience and that the team have been able to make a difference to your life.

I hope you recover well from this surgery.

With best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k