"My son not being well and the excellent care he received"

Posted by Cav90 (as a parent/guardian), 4 years ago

The top thing is I was listened to and the care the nurses and doctors showed my son was amazing. These people were out working a night shift and you would never have known. The enthusiasm and time they took with my son was amazing.

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Responses

Jean MacDonald

Quality Improvement Co-ordinator,

NHS Lanarkshire

Submitted on 14/05/2021 at 16:57

Published on Care Opinion at 16:57

Dear Cav90
Many thanks for taking time to share you and your son's positive experience whilst attending wards 5 and 8 of University Hospital Wishaw.
I am so pleased to hear you were listened to by all staff in the care of your son. The team work extremely hard to deliver a high standard of care for patients and carers.
I am sure the team in both wards will be delighted to hear your kind words of encouragement.
Best wishes
Jean

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Update posted by Cav90 (a parent/guardian) 4 years ago

Sorry I filled it out slightly wrong this was ward 19 the children's ward. Amazing people

Jim Murray

Service Manager, Childrens Services, Wishaw Health Centre,

NHS Lanarkshire

Submitted on 17/05/2021 at 10:55

Published on Care Opinion at 10:55

Hi Cav90,
Thanks for taking the time to write in. I am glad to here that you and your son have had a good experience on the ward. I will pass your sentiments on to the team.
Regards
Jim

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Laura Jack

Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS,

NHS Lanarkshire

Submitted on 17/05/2021 at 10:56

Published on Care Opinion at 10:56

Hi Cav90,

Thanks so much for getting in touch with us about your experiences at Ward 19 - great to hear!
I'll make sure the nursing, medical staff and management team are aware of your lovely comments.

Hope your son is feeling better too!
Cheers
Laura

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