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Recent care from Wishaw children’s ward

Posted By CPKC87

"Recent care from Wishaw children’s ward"

(as a parent/guardian),

My 6 year old son had a recent weekend stay in ward 20 at Wishaw hospital.

The care we had was quick and precise. My son was treated in a timely manner and kept in for 2 nights to ensure he was well enough before discharge. The nursing staff and medical staff were all lovely and caring.

Being a nurse myself, it’s hard being on the opposite side and accepting that it’s my child that’s unwell. Thanks again.

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Responses

Response from Laura Jack, Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS, NHS Lanarkshire 4 years ago
Laura Jack
Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS,
NHS Lanarkshire

Submitted on 14/05/2021 at 09:29
Published on Care Opinion at 09:29

picture of Laura Jack

Dear CPKC87,

Thanks so much for taking the time to tell us about your time with your son on the ward - it really does mean a lot when someone lets us know about their experience.

I'm glad the nursing and medical staff were on hand to make you both feel reassured and at ease and I hope your little boy is making a full recovery

I'll make sure this is passed onto all the staff on Ward 20 - I'm sure they will be delighted!

Take care

Laura

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Response from Jim Murray, Service Manager, Childrens Services, Wishaw Health Centre, NHS Lanarkshire 4 years ago
Jim Murray
Service Manager, Childrens Services, Wishaw Health Centre,
NHS Lanarkshire

Submitted on 14/05/2021 at 09:30
Published on Care Opinion at 09:30

picture of Jim Murray

Dear CPKC87,

Thank you for your kind feedback. The team work hard to ensure children's stay is as smooth as possible. I will make sure the team gets your feedback.

Wishing all the best to you and your child going forwards.

Regards

Jim

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Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 4 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 14/05/2021 at 09:53
Published on Care Opinion at 09:53

picture of Jean MacDonald

Dear CPKC87

The staff will be delighted to receive such positive feedback. It's really encouraging and

gratifying when people acknowledge their professionalism.

I hope your son is on the road to recovery.

I'm sure all the team in ward 20 will be delighted to hear your feedback.

Again, many thanks for your kind words of encouragement.

Best wishes for the future.

Jean

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