"Excellent experience with ENT at Charing Cross"

A few weeks ago I underwent a Branchial cleft cyst removal and tonsillectomy at Charing Cross Hospital. I stayed in the hospital for several days and every single healthcare professional that cared for me during my stay was wonderful and made me feel so safe and comfortable. My surgeons were so knowledgable, reassuring, kind and answered all my questions ensuring that I was fully informed and comfortable at every step. My lovely anesthesiologist also really helped to calm my anxiety before the surgery and was very thorough and prepared in his preop safety assessment. All the nurses, both in the recovery ward and the ward I stayed in after were so kind, professional and caring. Despite the COVID circumstances and enormous pressure on healthcare staff at the moment, they all consistently made me feel taken care of and ensured I was having the best possible recovery after my surgery. I am now two weeks post op and feel great. Thanks to my skilled surgeons and the excellent post-op care provided by the ENT team and ward nurses, I had no complications and am practically back to normal - just cyst free! Thank you so much!