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Thank you ward 20

Story from nhs.uk

"Thank you ward 20"

About: University Hospitals of Derby and Burton NHS Foundation Trust

I am writing this review on behalf of my Dad and his family.

Dad was brought into A&E at Queens on March 27th, and admitted onto Ward 20 on March 28th, where he sadly died on April 5th.

We cannot praise highly enough the care and compassion shown not only to Dad, but also his family by all the staff, doctors, nurses, and, support staff.

We were able to spend precious time with Dad in the last week of his life, which had been denied previously due to the covid situation.

Thank you to all those amazing people involved with Dad's care.

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Responses

Response from University Hospitals of Derby and Burton NHS Foundation Trust 2 years ago
University Hospitals of Derby and Burton NHS Foundation Trust

Submitted on 10/05/2021 at 12:58
Published on nhs.uk at 21:57

Dear Rigby Family

Thank you for sharing your positive comments on the care your late father received, and the support given to your family from the staff at Queen’s Hospital. Please accept our condolences to you and your family at this sad time. Your feedback will be shared with the teams involved. If we can be of any further assistance please contact our Patient Advice and Liaison Service (PALS), who will be very happy to help on 01283 593110. PALS staff are available to help between 09:00 and 16:30 hrs Monday to Friday.

Kind regards

PALS Team

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