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"Vaccination SSE"

About: South Eastern Health & Social Care Trust / SSE Arena Vaccination Centre

(as a service user),

Received 2nd vaccination at SSE today, queues extremely long not sure why?? First vaccines had no queues and straight in.  

I joined the 2nd vaccine queue 10 mins before my appt time of 2.40pm, got checked in 3.35/3.40pm, received vaccine at 3.55pm and exited SSE building at 4.10pm.  Staff were pleasant, however, just wasn't expecting such a long wait compared to the efficient first vaccine experience at the Ulster Hospital. Thankful to now have both Pfizer doses.

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Responses

Response from Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust 8 months ago
Conor Campbell
Safe and Effective Care Senior Manager, Safe & Effective Care,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 11/05/2021 at 12:35
Published on Care Opinion at 12:35


picture of Conor Campbell

Hi scoreboardmf36

Thank you for sharing your story.

I am sorry that you experienced long queues at Vaccination Centre. I have shared these details with sevice leadership for review and consideration re: responsive action options.

Great to hear that staff looked after you well.

Best wishes

Conor.

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