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"Physiotherapy"

About: Allied Health Professionals / Physiotherapy

(as a service user),

I needed Physiotherapy for several different issues. I was advised I would get a phone to assess my needs. Tony, from Knockbreda Health & Wellbeing rang me. The call was detailed, helpful & very clear. Tony arranged a face to face appointment. I was pleased that this was able to happen during Covid-as I knew a phone call appointment would not suffice. On meeting Tony he was so helpful. He gave  a thorough physical & verbal appointment.   He was a great listener & was very empathetic. Most of all he gave me good solid advice & showed me (as well as printing out) exercises.   Over the next 8 weeks we had a few phone appointments. Due to Tonys knowledge I  have improved a little & can continue with my exercises as & when. I am now discharged from Physio.     Please pass my thanks to Tony.  

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Responses

Response from Elaine McConnell, Belfast Health and Social Care Trust 4 years ago
Elaine McConnell
Belfast Health and Social Care Trust
Submitted on 08/05/2021 at 12:36
Published on Care Opinion on 10/05/2021 at 08:49


Thank- you very much for taking the time to comment so positively on our service especially during such challenging times. I am very pleased that Tony was able to help you and provide you with useful advice. I will ensure that your comments are shared with him.

Thanks Again

Elaine McConnell

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