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We are back at square one

Posted By Worried123

"We are back at square one"

About: Leverndale Hospital / Mental Health Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5)

(as a relative),

In late April, myself and my former partner's family presented them at QEUH A&E due to extreme paranoia, hallucinations, they are in a psychotic state, danger to themselves and others. Medics sedated him, they remained in resus most of the night, were briefly transferred to ARU3 where I voiced concerns he would abscond. Then transferred to 5C and infact absconded.

I found them in A&E extremely disturbed, I am thankful to the Dr who completed an EDC they were detained under mental health act. The following day they were assessed by psychiatry who deemed them no longer in an acute psychosis and discharged them. I really don't know how they could assess this clinical outcome. My former partner was calling me hallucinating and in delusional state and I am not of the same clinical opinion of psychiatrist.

He was discharged and over the weekend remains displaying severe psychosis symptoms. Last night he agreed to return to hospital for his safety and public safety. We arrived at QEUH carpark and he absconded. I sought assistance from a family member and we located him. We had no option to contact the police for his welfare, as he is a danger to himself and others due to mental health , i can't fault the police, they accompanied him to a&e where upon assessment triage had to be physically restrained , he was taken to leverndale for assessment. I'm guessing they again attributed his behaviour to drug abuse, but this is not the case whatsoever. He is extremely mentally ill and no one is listening within healthcare services.

Within an hour he was discharged from leverndale. To put it bluntly he needs urgent help and I'm at the stage now what does he need to do to get help for his own safety and others safety? Absolutely ashamed of GGC mental health services, a service which I defended when I often heard feedback like this. I have seen it for myself now. Absolutely no words can fathom this experience. We are back at square one with an extremely acutely ill psychotic patient who cannot be safely managed in the community.

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Responses

Response from Paul Hayes, Patient Experience & Public Involvement Manager, Patient Experience Team, NHSGGC 2 years ago
Paul Hayes
Patient Experience & Public Involvement Manager, Patient Experience Team,
NHSGGC

Submitted on 10/05/2021 at 16:47
Published on Care Opinion at 17:05

picture of Paul Hayes

Dear Worried123, my colleague Gillian has asked that I share the below on her behalf.

Thank you for sharing your concerns about your former partner's recent experience of care. I am very sorry to hear of the difficulties you have both faced in recent weeks accessing support, care and treatment. My immediate concern is making sure you both have the avenues of support available to you that you need. I would appreciate if you could reach out to me as soon as possible so that we can help.

You can phone our admin team on 0141 211 6626 and they will put you through to myself, alternatively you can email me at Gillian.Reilly2@ggc.scot.nhs.uk.

Look forward to hearing from you.

Gillian Reilly

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Update posted by Worried123 (a relative)

Thank you for your response

11 days after MHAU visit we managed to get them to A&E yet again then admitted to psychiatric care under various mental health orders granted by medics. To our knowledge a further Mental Health Tribunal had a date set, named person had requested an independent psychiatric examination and has significant evidence of how unwell patient is submitted via legal channels in preparation for further hearing.

However, they were suddenly inappropriately discharged with no discussion with named person who has significant evidence of their mental state and MDT only taking the patients word where they were going upon discharge which was fictitious information consistently given by patient thorought their admission, this only came to light after discharge. Had staff actually followed up this information it would have established the patients ability to manipulate staff successfully in this way.

All day spent trying to locate an extremely ill individual in the community... which we eventually have done, no thanks to decisions made within Leverndale Hospital

They were moved from IPCU and less than 48 hours later allowed unescorted leave, which named person nor family did not agree to then fast forward 4 days discharged suddenly, medication stopped which they required multiple times daily for agitation, and alone in the community, with no appropriate support.

So yet again back at square one.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/06/2021 at 09:59
Published on Care Opinion at 12:33

picture of Nicole McInally

Posted on behalf of Dr James Loudon

Dear Worried123

Thank you for taking the time to post your concerns. I am very concerned by the issues that you raise and would be grateful if you could telephone me on 0141 211 6602 to discuss further.

Kind Regards

Dr James Loudon

Clinical Director - South Glasgow

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