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Care Opinion

Chest Pain

Posted By v55dmg

"Chest Pain"

About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / Cardiology Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I woke this morning with chest pain and from the word go my care was fantastic. The ambulance crew and the hospital staff were extremely thorough and checked me over. I was discharged later that day with all my checks and results normal.  

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 2 years ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 05/05/2021 at 07:56
Published on Care Opinion at 07:56

Dear v55dmg

Thank you for taking the time to post your feedback here on Careopinion.

What you describe must have been terrifying and stressful for you. I am really glad to read you are now back home and your results are normal. What a relief this must be.

If you would like us to pass any comments on to our crew that attended to you, please may I ask you email at sas.feedback@nhs.scot with your name, address and date when we atteneded to you. It would be extremely helpful if you could make reference to your CareOpinion Username which will allow us to link to this story.

Thanks again and very best wishes

Lesley

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Response from Donna Clark, Clinical Manager, Medical, FVRH 2 years ago
Donna Clark
Clinical Manager, Medical,
FVRH

Submitted on 12/05/2021 at 10:47
Published on Care Opinion at 10:47

Dear v55dmg

I sincerely hope you are feeling better and reassured following your investigations in the ED. Thank you for taking time to provide this feedback, we appreciate all feedback and continue to review our service on the basis of all feedback.

I will ensure to share your feedback with our team, thank you again for taking time to tell us how we are doing.

Donna Clark

Operational Manager

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