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"They should both be commended!"

About: Forth Valley Royal Hospital / Accident & emergency

(as a service user),

I recently had to attend the ED department after falling and fracturing my arm. I would just like to commend the young nurse in the triage department and the ANP Catriona. They were both so compassionate and tried to sort out pain relief as soon as possible for me. Both also communicated really well. They should both be commended!  

Responses

Response from Donna Clark, Clinical Manager, Medical, FVRH 5 days ago
Donna Clark
Clinical Manager, Medical,
FVRH
Submitted on 04/05/2021 at 16:47
Published on Care Opinion at 16:47


Dear Romilyroma

I sincerely hope you are recovering from your fall. Thank you for taking time to give us this lovely feedback, All feedback is valued and allows us to continually review our service. I will share this with Catriona and the triage nurses.

Yours Sincerely

Donna Clark

operational Manager

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