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"Coil replacement"

About: Sexual Health Services - Shropshire (Open Clinic)

(as the patient),

Dr Kundu and Susan were both excellent.

Both were very reassuring. The procedure was over really quickly and I felt minimal pain.

They were very friendly and kind.

My only complaint would be that my initial staff member was very difficult to get hold of. I initially had an appointment with them but the strings of my coils were missing so I had to go for a scan before seeing Dr Kundu. I called and text them over the space of around a month and they never got back to me.

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Responses

Response from Amanda Edwards, Clinical and Operational Nurse Lead, Shropshire Sexual Health Service, MPFT 2 years ago
Amanda Edwards
Clinical and Operational Nurse Lead, Shropshire Sexual Health Service,
MPFT
Submitted on 07/05/2021 at 12:42
Published on Care Opinion at 14:03


Thank you for your feedback. I will pass this story onto the staff members mentioned. I apologise you had difficulty getting hold of a staff member, however I would suggest if this happened again, you also try calling the clinic.

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