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"Very unpleasant biopsy"

About: Peterborough City Hospital / Gynaecology

(as the patient),

I endured what I can only describe as torture with a womb biopsy 3 weeks ago at Peterborough hospital.

I had no information that this procedure would/could take place on my appointment letter, for my first appointment at the gynaecology department. I was not told to take pain killers prior to the appointment or take someone with me to the appointment.

I was offered no pain relief/sedation or anaesthetic, when I asked if this would hurt, the consultant told me it will just feel like period cramps. I was literally screaming and crying with the pain, it was nothing like period cramps!

At no point was I asked if I wanted the procedure stopped, when I was obviously distressed and in unacceptable pain. It was horrific having tissue taken from my womb with no anaesthetic, if I had known how much pain this would cause, there is no way would I have agreed to this.

I was not asked if I had anyone with me until after the procedure was done, and I was alone at the hospital, in tears and very shaken. I was told by a nurse to hang around the hospital for half an hour. I nearly passed out and was very nauseous after and had to lie back down until I felt well enough to get dressed.

I had no aftercare advice at all given to me, regarding do not use tampons, have sex or to shower instead of bathing etc, all of this I found out online afterwards.

I cried for days just reliving this in my mind and couldn’t sleep with nightmares about it. I felt totally violated and have since put a complaint into the hospital. No woman should ever have to endure this pain! I would not wish this on my worst enemy!

Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 5 days ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 04/05/2021 at 10:58
Published on Care Opinion on 05/05/2021 at 09:23


I am so sorry to read about your experience and truly sad that this is how you have been left to feel. I urge you to contact me directly to discuss. If this is acceptable to you please email me at bernadette.jacques1@nhs.net or ring 01733676744. I would appreciate the opportunity to listen to you and to see how we as a Trust can ensure this does not happen to any other patient. Your story is very important to us.

Kind regards

Bernadette

Head of Complaints and Clinical Risk

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