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"North Lanarkshire Psychological Therapies"

About: Lanarkshire Community Services / Adult Mental Health Services

(as a service user),

I received therapy via telephone calls with Fiona last year for BED during lockdown and a very stressful time. Although I never met Fiona she has influenced my life in ways I never thought could happen. Her non-judgemental and compassionate approach has given me the opportunity to benefit so greatly from the therapy I received. I continue to work with all of the techniques, methods and advice she worked through with me, I regularly look back over the notes I took to help continue to self manage BED/anxieties etc. It really makes such a difference when a professional speaks to you in a non-judgemental way and gives you that safe space to talk. I work in the NHS myself and I can genuinely say I try to work in a way that reflects Fiona’s approach because she made me feel so valued and respected. Thank you Fiona for everything, I can’t tell you enough how much it helped. Also for anyone who feels Covid has stopped the great service the NHS provides it’s not always the case, this therapy really was the light in a very difficult time.  

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Responses

Response from Dr Gary Tanner, Director of Psychological Services, NHS Lanarkshire 4 years ago
Dr Gary Tanner
Director of Psychological Services,
NHS Lanarkshire
Submitted on 29/04/2021 at 15:28
Published on Care Opinion at 15:28


picture of Dr Gary Tanner

Dear Bex1994

Thank you for taking the time to post such positive feedback on the help and support you received from Fiona. Your comments are much appreciated. With the Covid-19 pandemic, all MH services had to quickly adapt how therapies could be delivered, and clinical staff switched to telephone and video calls. I am glad to hear that telephone support worked for you, and that, even though you did not meet with Fiona face to face, you got so much from the therapy.

It's good that you took notes, and that you have been able to self manage both BED and anxieties.

Best wishes for the future.

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