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"Paediatric Continence Service"

About: Children's Specialist Health Services / Integrated Children's Nursing Team

(as a parent/guardian),

I spoke with a nurse at the service, where my child is a patient, having been referred around two years ago. My child has night time incontinence and uses incontinence pads to protect their mattress at night time. I enquired as to whether we could be provided with these from the NHS as they have a medical need for them and they are rather expensive. The nurse advised me that these could not be provided due to my child having no issues with daytime continence and that if they were incontinent and soiling during the day, products could be provided by the health board for both daytime and night time incontinence but that if the patient only has night time incontinence products cannot be made available. 

I am struggling to understand the rationale for this and therefore, I would like someone from the health board to come back to me to help me understand. 

In addition to this, the nurse advised me that the paediatric incontinence service is no longer operating from clinics in the Camglen (Rutherglen and Cambuslang) area. This is very inconvenient for families living in the area, particularly those who, like myself, do not have a car. My child has autism and therefore, the enuresis clinic is not the only medical appointment that they are required to miss school (and I work) to attend. Travelling on public transport to a clinic in Blantyre or East Kilbride, means that we will miss an entire session of school and a morning or afternoon of work as opposed to an hour if the clinic was closer to home. I would ask that the decision to remove clinics from Camglen be reconsidered. 

Kind regards

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Responses

Response from Emer Shepherd, General Manager, Specialist Children’s Health Services Unit, North Lanarkshire Health & Social Care Partnership 3 years ago
Emer Shepherd
General Manager, Specialist Children’s Health Services Unit,
North Lanarkshire Health & Social Care Partnership
Submitted on 26/04/2021 at 15:59
Published on Care Opinion at 17:29


picture of Emer Shepherd

Dear JCalikes

Thank you for taking the time to give us helpful feedback.

I have passed your information on to the Team Leader for the Integrated Childrens Community Nursing Team. Please can you contact Victoria Causer directly on

01698 366585 or 07833 543 175 and we can help to answer your questions.


Regards

Emer

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Update posted by JCalikes (a parent/guardian)

Hi Emer,

Many thanks for your reply. I would appreciate an email address to contact Ms Causer on rather than a telephone number as I would prefer to communicate in writing.

Kind regards

Response from Emer Shepherd, General Manager, Specialist Children’s Health Services Unit, North Lanarkshire Health & Social Care Partnership 2 years ago
Emer Shepherd
General Manager, Specialist Children’s Health Services Unit,
North Lanarkshire Health & Social Care Partnership
Submitted on 05/05/2021 at 10:48
Published on Care Opinion at 11:57


picture of Emer Shepherd

Morning

Email address is Victoria.causer@lanarkshire.scot.nhs.uk

I have let Victoria know that you will be in touch.

Regards

Emer

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