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"Inpatient experience"

About: Lincoln County Hospital / General medicine

(as the patient),

I was admitted with severe migraines — spent 10 days as an inpatient. It took three days for me to have an MRI. Some healthcares were rude to me, and acted inappropriately — rolling eyes when I said I was in pain & making out I was not being honest. Some nurses would deny my medication when I requested more pain relief, even though I was able to have a stronger relief. It was 10 days as a nineteen year old without my mum, I requested support for my anxiety and feel like I’d been lied to over certain things — being told my bloods were clotting in accident and emergency, but then being told they was fine?

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 2 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 03/06/2021 at 15:13
Published on Care Opinion at 15:13


picture of Sharon Kidd

Dear Private1267

Thank you for taking the time to share your feedback. I am sorry that your experience of Lincoln County Hospital has been negative. We are concerned to hear of your experience and apologise for the upset this has caused you. It is difficult for us to investigate the concerns you raise without further details. If you would like to contact our PALS team via PALS@ulh.nhs.uk or 01522 707071, we would be able to undertake a full review with the aim of learning from your feedback in order to improve our services.

Regards

Sharon

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