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"Covid vaccination centre Belfast"

About: South Eastern Health & Social Care Trust / SSE Arena Vaccination Centre

(as a service user),

I just want to say a huge well done to everyone involved with the Regional Vaccination Centre at the SSE Arena in Belfast. 

From the booking process, through to text reminders for my appointment to the actual vaccination it was faultless. 

The security staff were friendly, down to Earth and knowledgeable. Booking in at the centre was straightforward and quick. Queues were minimal. Check in staff were personable and had an easy way with themselves. Conversation was natural and they were very quick to put nervous ones at peace. 

The medical staff - every last one of them were friendly. Approachable and honest. They answered any questions and put me at ease Re the actual jab. Most surprisingly the nurses were honest when stating I would feel a thing - I didn’t. Not till sometime after but that’s to be expected. The jan itself I nearly doubted they gave it to me I felt nothing. 

For such a huge logistical operation involving many thousands of people in setting it up, running it and getting people like me through in such an easy going and professional manner all I have to say is well done. You have all excelled yourselves and i for one am very grateful. 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 22/04/2021 at 20:26
Published on Care Opinion at 20:26


picture of Conor Campbell

Hi Clementoni

Brilliant to hear how well your vaccination visit went.

thank you so much for telling your story.

Our Staff will really appreciate your positive feedback.

Best wishes

Conor

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Response from Vaccination Team, Vaccination Programme, South Eastern HSC Trust 2 years ago
Vaccination Team
Vaccination Programme,
South Eastern HSC Trust
Submitted on 23/04/2021 at 12:29
Published on Care Opinion at 12:29


Thank-you for taking the time to share about your experience at the SSE Vaccination Centre. I'm delighted to hear it was such a positive one. All our team work hard to deliver a service that is efficient, caring and professional.

Kind Regards

Maggie Magowan

Lead Nurse

Vaccinaton Centre

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