"Lack of communication"

Having been admitted to the hospital during the pandemic, there was no time to notify the catering department of my admission.

From A&E right through to the ward, the staff made it known that I had Coeliac Disease, and required a Gluten Free Diet. Even one of the staff saying they wanted me referred to the Dietitian.

When it came to any meals, it was sketchy at best, as some people do not have a clue about a Gluten Free Diet.

Any of the meals that I was able to eat where cold at ward level. If nothing was suitable you had to resort to yoghurt's and jelly. Even ice-cream is not suitable as it is handled within a factory that handles gluten products.

Numerous times staff members requested for the catering department to be notified and something suitable to be sent.

It is difficult enough being in hospital at the best of times, when you have no visitors that can bring in food, or change of clothing and a wash bag. You can get uncomfortable and feel isolated, when staff are dealing with other patients.