I have my elderly sister in opal house Wythenshawe.
Up to now she has called me around 9:30 am one morning, crying in agony waiting for her medication, she tells me she has called for her medication numerous times and has been told they are on the way, this has happened each morning in the past 3 days or so. It is painful to hear this from her down the phone, she has ended up in opal house due to the fact that she has had a fall at home in her supported living accommodation. She suffers with dreadful arthritis which seems to be worse and may be connected to the fall, she also has parkinsons disease and struggles with her mobility and can shuffle precariously around with a crutch.
I am actually heart broken with the conversation I've just had. I have just called her back at and she's just been given it, the person who gives out the medication brought her meds and told her they were sorry it was 2 hours late but staff thought she'd been given her medication. This to me is lack of communication on the professionals part and very concerning as to how many other patients are crying in pain waiting for medication that the medication distributor thinks they have already had it in Opal House. When she's at home she has control of her meds and never gets into this situation.
"M sister whom is a patient"
About: Wythenshawe Hospital / General medicine Wythenshawe Hospital General medicine Manchester M23 9LT
Posted by martineP (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Manchester University NHS Foundation Trust