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"A difficult experience made easier"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Gynaecology Pilgrim Hospital / Maternity

(as the patient),

I went into Boston hospital a&e at 11pm due to being 12 weeks pregnant and having bleeding and cramping. When I arrived due to the whole covid situation I was only allowed to be by myself while waiting to be seen and that was nerve wrecking as ever because I had no idea what to expect or what was happening, but either way I ended up getting seen a few hours later by 2 lovely a&e staff who were really polite and friendly, they took some bloods and then escorted me back to waiting room for the right team to come and pick me up for further checks. I then ended up going up to 1b Gynaecology. I waited there  and spoke to the doctor who told me about the possibility of it being a miscarriage and that him and his assistant would be back to do some checks. I ended up waiting  a few hours and that’s when the doctor finally returned and managed to do the checks. I understood he was busy with other patients etc and that’s fine. I was happy to wait although it was a horrible wait as I just wanted to know what was going on. Nether the less he did the checks and everything seemed fine, there was nothing he could see that concerned him and that made him think otherwise. He however did prescribe antibiotics for a uti infection & referred me to the early pregnancy unit so they could move my scan forward to figure out what was going on. Moving on to the next day, I got a phone call in the morning to ask me to get into hospital for my early scan, as an appointment had been organised for me. When I got there, again I had to be by myself due to not being able to bring my little boy in with us, my partner stayed outside with him in the car park. I checked in and sat in the waiting room for about half hour or more before anyone could see me, the waiting time was the most nerve wrecking it’s ever been. When I got called through, I walked through with the lovely scan lady who took me through to the scan room and when i laid down and she started to scan my belly, I saw the screen and saw there was nothing and I started to panic, she was struggling to see anything too, so I had to have an internal scan. Unfortunately that day my heart was broken when she said that there was a sac but no baby. It didn’t quite hit me properly until she bought me back to another room to wait for the next steps, and the moment she left the room I burst into tears. Sat there alone, crying my eyes out, not being able to have my partner by my side. It was the worst feeling ever, I was confused, sad, heartbroken. I was thinking in my head why me, what did I do wrong, there was so much going on in my head I couldn’t focus. I ended up having to call my partner, friends and family who knew about our pregnancy to tell them that our baby was no longer with us, that I was miscarrying. I couldn’t hug my partner, he couldn’t be next to me to support me and that was horrendous. The scan lady did come back and check on me a few times and was really trying to support me which was what I needed in such a horrible moment. After a while I had another 2 ladies come and see me. Simone and a student midwife called Georgia I believe. They were both really lovely. In fact Simone was really nice, she spoke to me about the scan and explained to me about what was going on and what the next steps would be, although at that moment in time so much was being said to me and I had no idea what was even going on, she let me go home and process it all and got me booked in for the next day for the whole next process. The next day early morning I contacted the 1b gynaecologist team, and explained to them about coming in and that I had been referred by Simone. I broke down on the phone to the lady I spoke to because I just couldn’t get my head around the fact that  I was losing my baby, that I was never going to hold my baby. I just wanted to go in and get it all started and done with, I was in pain and just uncomfortable. I ended up getting to hospital and thankfully my partner was able to stay with me through the whole process. I saw a few people who explained to me what would happen, and the side effects and the rest of it and then the process happened. I stayed overnight as advised and all the nurses and staff on the ward were absolutely lovely. They checked on us and made sure all was good, they followed our lead and made us feel at ease, and in times like these you need someone to make you feel like that. The process took a good few hours, and it was so scary and painful but the nurses made me feel as comfortable as they possibly could. The next day I was able to finally come home and do the rest from home. They gave us a little memory box to keep in memory of our little angel and the bits in it were lovely. The explained what will happen next and to get in touch for any other questions. Overall our experience at the Boston hospital was really good. All the staff were busy as anything but when they were able to get to us they were all really helpful and lovely. They’re all hardworking people and even with all the covid situation going on they still take extreme good care of their patients and I personally can’t say that I didn’t have a good experience. The last few days have been horrendous for us, losing our precious baby was the worst and it’ll take time to heal but I’m thankful for how lovely the staff were and for how smooth they made the whole experience for us as difficult and painful as it was. 

Thank you again.

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Responses

Response from Michelle Caldwell, Ward Sister, Gynaecology, United Lincolnshire Hospitals NHS TrustPilgrim Hospital, Boston 2 years ago
Michelle Caldwell
Ward Sister, Gynaecology,
United Lincolnshire Hospitals NHS TrustPilgrim Hospital, Boston
Submitted on 03/06/2021 at 12:50
Published on Care Opinion at 12:50


Dear Ricaa, please may I express my sincere condolences to both you and your partner on the loss of your baby, we are extremely grateful that you have taken the time to feedback to us about your experience within our service at such a difficult time. As a team we are passionate about the service we deliver and the care we give to our patients and family, it is heart-warming to read your comments and is feels particularly special that you have chosen to respond at this sad time. Thank you so much, I will share your comments with the team both on Ward 1B and the Early Pregnancy Assessment Unit.’

With thanks

Michelle Caldwell

Ward Sister 1B Women’s Health

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