Came for blood test recently at the phlebotomy clinic, after 30 mins I was seen. There’s a form from my GP and order from my consultant on the system, a member of staff went to print the orders, I asked them to send a copy to my GP as well, they said yes.
A week later still no results of the blood test, I call my GP, she said I didn’t have the blood test as she can’t see the result on the system, so I call about the result, the person arrogantly said to me that the result is only for the consultant to see not my GP, I mention that there was a form from my GP, they said if my GP wants the result they will have to request it.
After I ask them to make sure the results is copied to my GP, they didn’t appear to listen. Very disappointed.
"Blood test"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Surrey78 (as ),
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