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"Covid vaccine at SSE"

About: The Ulster Hospital / Vaccination Centre

(as a service user),

Absolutely amazed by the guys at the SSE from staff in the car park directing cars to park, guys at the front door ensuring people are wearing masks and sanatising hands.

Had a lovely girl who took my details and checked my ID. Not sure of her name but she was lovely!

Gary was the guy who checked that I was safe to get the vaccine and he was lovely and so relaxed which made me feel relaxed too.

The 2 young guys who gave me my vaccine I think one was called James. He was so lovely and excellent and giving the vaccine. I didn’t feel a thing.

Got taken before my time and was checked in, screened and vaccinated all in less than 5 mins.

Excellent idea at the end with seats so people stay for 15mins post vaccine and nice to see chairs getting wiped down properly after people have left.

Overall, excellent experience, not to many people, good flow and lovely staff. Well done everyone at the SSE

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Responses

Response from Richard Earney, Facilitator for Patient and Client Experience/Online User Feedback, Safe & Effective Care, South Eastern Health & Social Care Trust 4 years ago
Richard Earney
Facilitator for Patient and Client Experience/Online User Feedback, Safe & Effective Care,
South Eastern Health & Social Care Trust
Submitted on 16/04/2021 at 09:28
Published on Care Opinion at 09:28


picture of Richard Earney

Thank-you for taking the time to share about your experience at the SSE Vaccination Centre. I'm delighted to hear it was such a positive one. All our team work hard to deliver a service that is efficient, caring and professional.

Kind Regards

Maggie Magowan

Lead Nurse

Vaccinaton Centre

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