This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Wrong dates on discharge papers"

About: Aberdeen Royal Infirmary / Neurology (Brain, Spinal and Nerves) Aberdeen Royal Infirmary / Stroke Dr Gray's Hospital / Stroke

(as a relative),

My son was admitted to Doctor Grays late on a Monday in March but could have been noted the Tuesday it says he was transferred to ARI Neurosurgery department due to a subarachnoid haemorrhage on the Tuesday. He was not transferred to ARI in Aberdeen until late on the Thursday as I phoned on the morning of the Thursday for a update, the nurse I spoke to said he was going for another scan as they did not do his head and neck - though he was complaining of bad headaches and neck pain, as he phoned us to say.

The letter also says he got a extra ventricular drain put in on the Friday it was very late into the Thursday as I phoned Aberdeen to see if he was there as we were not informed about the transfer and the nurse said he had just arrived and that was 830pm he had surgery that evening if he was transferred On the Tuesday his prognosis could have been better.

But I will say he was transferred to ward 7 medical that was not good as my granddaughter has informed you then transferred to the stroke ward where his care was excellent and the correspondence with us    

Your sincerely 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 3 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian
Submitted on 14/04/2021 at 17:47
Published on Care Opinion at 17:47


picture of Diane Vass

Dear charajd63

I'm so sorry to hear of the miscommunication you, your son and family have experienced during his recent admission to Dr Grays. This would have been a very difficult and distressing time for you all and the confusion definitely would not have helped the situation.

If you are able to contact me, Diane Vass Nurse Manager in Dr Grays Hospital on 01343 567900, we can talk through your experience in more detail.

Kind Regards

Diane

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k