"Congratulations to outstanding NHS Staff"

I received Greenlight Laser Vaporisation of the prostate (Prostatectomy) at Queen Margaret Hospital in Dunfermline, Fife.

Understandably there had been a long (uncomfortable) wait, but from the point that I received communication and comprehensive written information about my operation right through to the post-op care, I can report the outstanding service that I received.

I was under the care of Ms Simpson and was served by a number of Staff - day and night Nurses, Anaesthetists, a Registrar, a Consultant and Theatre personnel - all of whom were both highly professional and welcoming. I was given full explanations at all stages, and, as a result, felt very confident, even when it was suggested that they wanted me to stay overnight and that I had to wear a catheter.

I noted the names of most of the Staff involved, but as I was somewhat drowsy, I did not get everyone’s names, so, as it would be invidious to name some only, I am preferring to send my congratulations and heart-felt wishes to all the Urology Team.

I was also impressed by the lady who telephoned me on my return home to ensure that I was recovering well and enquiring how satisfied I had been with the service?

Incidentally, my late father-in-law had been senior staff in the (previous) West Fife Hospital and had been known warmly by some Staff, and known of by others - and he would have been a proud man at the service being offered in the (new) hospital that he waited impatiently to see built!