"Providing information"

I've received an appointment letter from Coventry and Warwickshire Partnership NHS Trust, Mental Health and Wellbeing.  Printed at the bottom of the letter are two logos, 'Mindful Employer' and 'Disability Confident Employer'. I don't mind being told about the Trust as an employer.  However I'm not an employee, I'm a service-user/patient. Other Trusts' letters to patients have logos about things like patients' rights, or NHS values, they use words like 'respect'  or 'compassion' or 'everyone counts'.  So, I'm suggesting the two logos on the appointment letter I received are not the most relevant or appropriate to patients.  These two logos made me feel the Trust was not patient-centred. Actually, I prefer no logos or worthy sentiments at all on the bottom of letters. 

Second, the letter says 'Coventry IPU 3-8 Appointment'. I have no idea what that means or stands for.  If I don't need to know, why tell me?  If I'm meant to understand, then spell out the TLA (Three Letter Abbreviation) and what it all means.  Again, this made me feel the Trust was not patient-centred.  I was being presented with the jargon that staff use to communicate with one another.