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My care plan

Posted By corvussh63

"My care plan"

About: Highbury Hospital / Redwood Ward 2 (Female)

(as a service user),

For as long as I have been a patient here my care has been very inconsistent and I feel the way I have been cared for has always been more ward centred rather than patient centred. I feel this is extremely unfair as many of the things I have requested to improve my care and make things better for me has been hampered by a lack of staff training, other patients on the ward and the general environment I am in. All of these things are about the ward and not about me but I am the one that has to suffer. It has made me feel like I am not receiving the care I should be and at times had a negative impact on my mental health.

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Responses

Response from Steven Hill, Acting Modern Matron (Adult Mental Health), Highbury Hospital, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Steven Hill
Acting Modern Matron (Adult Mental Health), Highbury Hospital,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 09/04/2021 at 15:14
Published on Care Opinion at 16:17

Hi corvussh63,

Thank you for talking the time to post about your experience on Redwood 2. I am sorry that you feel that your care has been inconsistent and that your care plan is not person centred. As a directorate we are working on improvements to the care planning process, to help this I would be really interested in getting more information from you so that the ward can work with you to improve your care plan as well moving things forward and creating a better experience for future patients.

Many thanks

Steve Hill

Service manager

Acute Inpatient Services – City

Telephone: 01159691300. Ext:14959

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