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"Kindness and empathy at cyst procedure"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

Cyst in my head requiring to be removed. Felt a bit worried before going in.

Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 2 days ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 13/04/2021 at 17:54
Published on Care Opinion at 17:54


Dear Tiago,

Thanks for letting us know how your visit went. It is great you valued the empathy and compassion, we try to remember that our patients may be a bit nervous, even if they don't show it.

Hopefully everything is healing well and you didn't feel too uncomfortable after the anaesthetic wore off.

Thanks again

David

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