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"Continence Service Team"

About: Lanarkshire Community Services / Continence Services

(as a relative),

A member of the family was recently referred to the Continence Team. I cannot praise our contact member of staff highly enough. In a challenging situation for the patient, Michelle was   supportive, thorough and very professional in her assessment and aftercare gaining patient confidence and protecting personal dignity in a sensitive situation. On this occasion NHS definitely has the right person in the right role and should know that this is appreciated by both patient and carers.

Responses

Response from Hazel Mitchell, Interim Service Manager, Hospital at Home, NHS Lanarkshire last week
Hazel Mitchell
Interim Service Manager, Hospital at Home,
NHS Lanarkshire
Submitted on 08/04/2021 at 17:26
Published on Care Opinion at 17:26


picture of Hazel Mitchell

Dear Quaich

Thank you for taking the time to send in your lovely feedback to us. It was reassuring to read your positive comments as the continence team work very hard at ensuring they deliver the best possible service to our patients, and they really do focus on making the patient's feel comfortable, so it is lovely to see their efforts recognised by our patients.

I will ensure this feedback is passed on to the team and I am sure they will appreciate it as much as I do.

Please take care

Hazel x

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