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"Care and treatment i received"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as a service user),

Not once but twice I have received    treatment at the Dermatology department. First time in January and recently in April.   . The doctors and nurses care and treatment  was exceptional. I never felt any discomfort  whilst I had 3 operations to remove 3 lesions from  my neck, right hand and upper back. The operations to my neck and right hand have healed immensely well and without any problems. The latest operation is  to my back is recent and starting to heal.

I would like to take the opportunity to say a very big thank you to the wonderful doctors  Mr Hood and and Hannah  but also the super team of nurses; Emily, Hilary and Jayne. Both the doctors and all the nurses have my utmost respect for the excellent treatment they carried out. Thank you so much once again.

Responses

Response from Maria Lane, Governance and Audit Administrator for Surgery, Specialist Surgery, Royal Cornwall Hospitals NHS Trust 5 days ago
Maria Lane
Governance and Audit Administrator for Surgery, Specialist Surgery,
Royal Cornwall Hospitals NHS Trust
Submitted on 16/04/2021 at 08:13
Published on Care Opinion at 10:40


Dear Gnasher1948

I wanted to thank you for taking the time to write about your recent experience in with the Dermatology team. It was lovely to read that you have had a positive experience and I am pleased that you are healing well.

Your comments have been passed to the team and staff mentioned in your comments and again thank you for taking the time to provide feedback.

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Response from Leanne Knapp, Sister, Dematology, Royal Cornwall Hospitals NHS Trust 5 days ago
Leanne Knapp
Sister, Dematology,
Royal Cornwall Hospitals NHS Trust
Submitted on 16/04/2021 at 17:07
Published on Care Opinion at 17:19


Dear Gnasher1948

Thank you sharing your experiences within the Dermatology Unit RCH. It is lovely to read that the team made you feel comfortable and at ease whilst receiving your treatment.

I have passed on your comments to my team who all appreciated you taking the time to provide the feedback.

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