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"A more pleasant experience than I expected"

About: Southern Health & Social Care Trust / COVID vaccination programme

(as the patient),

Arrived in good time for my covid vaccine, and impressed with how everything was organised etc. Queues well managed generally, staff knew what they were doing, and once in the cubicle for getting vaccine, the lady/nurse was so friendly and reassuring. Overall a more pleasant experience than I expected and would advise anyone thinking twice about getting it, don't worry, its fine and you'll be well attended to etc. Well done South Lakes vaccine centre. 👏👍

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Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, SHSCT 2 weeks ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Submitted on 08/04/2021 at 12:37
Published on Care Opinion at 12:37

picture of Christine Armstrong

Dear cygnusgh86 - thank you so much for providing this feedback on receiving your COVID vaccination. It is lovely to read that you found the Centre to be well organised and that the staff were friendly and reassuring. I will ensure that your comments are shared with the vaccination team

I hope you keep safe and well

Best wishes

Christine Armstrong

Care Opinion Facilitator


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