"Friendly, professional and efficient"
About: Forth Valley Royal Hospital / Cardiology Forth Valley Royal Hospital Cardiology FK5 4WR
Posted by Service User FV (as ),
So another visit this time to cardiology. Very impressed with the process and quality of care...start to finish. Also the ethos in the cardiology department which was welcoming and positive. All staff in cardiology with whom I came into contact were professional, friendly, caring, efficient and reassuring. Process from my referral, to being reviewed by Braesview Medical Practice to being seen at the hospital was smooth and trouble free. Communications effective. Follow up completed. Very much appreciated.
FVR ....beautifully clean and maintained; great signage; all staff with whom I came into contact....really helpful, friendly, caring, professional and efficient.
COVID procedures....very tight as one would expect.
🌟🌟🌟🌟🌟 plus stars! Special thanks to cardiology today for their help and input.
Previously a family member needed to be admitted. Just wanted to take a moment to commend the staff team in Forth Valley Royal Hospital....staff who clean and maintain the hospital; admin and reception staff; porters, nursing staff, doctors, consultants, ancillary staff, restaurant staff for the quality of care experienced over the last couple of days - caring, efficient, warm, responsive, helpful, patient-centred with a good pinch of sense of humour thrown in.
When we think of the pressure the NHS is under; delivering health and care services for everyone who walks through their doors and having to do that on a finite budget, then delivering the quality of care which was experienced by our family member -
a-maz-ing! Thank you