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"Trying to call CMHT"

About: Riverside Resource Centre

(as a service user),

Left in despair as told because I used bad language on phone and police could be called because of lack of engagement.

When did police scotland become CPNs? Why is the CMHT using this as a threat, even when previous valid fears of police are on notes?

I was having a BPD meltdown and felt suicidal, after waiting for over an hour for them to actually call back after 111 call, as there was no answer when I phoned Riverside CMHT. Then when I explained issues with a CPN, they tell me they wont listen after me calling someone a name. Nothing but threat of police.

CPN that phoned was patronising to my mum also, telling her she should phone the police if I self-harmed, not an ambulance!

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 weeks ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 12/04/2021 at 15:54
Published on Care Opinion at 15:54


picture of Nicole McInally

Dear Papacf66

I am very sorry that you have been left in despair after your phone call. I have contacted my colleagues from Riverside Resource Centre and they have advised that they would like to look into this further. Can you please contact the Resource Centre on 0141 211 1430.

Thank you

Nicole

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