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"Well looked after"

About: Royal Alexandra Hospital / Endoscopy

(as a service user),

During being a patient in the hospital which I already put a report in about how I could not fault any member of staff or department or ward I was in I would like now to praise the Endoscopy team.

I had an Endoscopy done as an in patient I was very afraid of having this done but from arriving at the theatre I was cared for by the nursing staff and well looked after. The doctor explained everything to me and after numbing my throat with the spray gave me a sedative. Six biopsies were taken and I can honestly say I do no remember anything of the test at all I would never be afraid if I needed this test done again .I have not had the results yet was told I would be written to with them I know it takes a while for the results it will be four weeks coming since test was done can anyone tell me roughly how long it takes.

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Responses

Response from Joan Anne Macsween, Senior Charge Nurse, Dermatology Outpatients- Royal Alexandra Hospital and Inverclyde Royal Hospital, NHSGGC 3 years ago
Joan Anne Macsween
Senior Charge Nurse, Dermatology Outpatients- Royal Alexandra Hospital and Inverclyde Royal Hospital,
NHSGGC
Submitted on 06/04/2021 at 08:49
Published on Care Opinion at 13:08


HI, thanks for taking time to give us feedback, you should call your GP to see if they have received the report from your test & if not you can call us on 0141 314 6015 and we can make enquiries, as you said yourself it does take a while from date of procedure for laboratory report to be signed off.

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