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An Ultrasound Scan at Western General hospital Edinburgh

Posted By IanH

"An Ultrasound Scan at Western General hospital Edinburgh"

About: Western General Hospital / General Medicine

(as the patient),

I was extremely anxious in regard to this (my second scan) as I was fearing the worst.

The consultant was so good, professional and managed to put me at ease talking about TV programmes etc etc. It’s not often I write in about services but this lady was exceptional.... especially given how overworked they all are at the moment. In fact when I was there today, I was told she was alternating between two scan room.

So grateful to her and all the staff. Incredibly nice.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 3 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 06/04/2021 at 17:41
Published on Care Opinion at 17:41

Dear IanH

Thank you very much for sharing your feedback with us following your ultrasound scan at the Western General Hospital.

I was so pleased to read that the stafff were able to reassure you and was able to put you at ease. I have shared your lovely feedback with the team at the Western and have asked them to share this with the Radiology Team, who I am sure will be delighted to read your kind words.

With best wishes

Jeannette

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