"Urgent need for a GP appointment"

A family relative is in desperate need of an appointment with the GP. 

He is 88 years old and is displaying symptoms of a neurological disorder, which we as a family believe is Dementia. He needs to see a GP in order to be referred for psychiatric assessment. 

His wife recently went in to their GP practise, to ask for an appointment for her husband. She told the member of staff how confused he had been, expressing her worry and concern. She was told that a phone appointment would be arranged. When the surgery phoned, she was told that clinics for that sort of thing were closed and was advised that he was probably depressed and he was prescribed with Anti-depressants.

Unhappy with this, his wife phoned back to complain. She spoke with the receptionist, who said that they would pass it on. She hasn't heard back from the surgery.

This is in no way good enough. He needs a consultation with the Doctor, face to face.

This is an emergency situation, as he poses a risk to himself and , potentially, those around him. We are concerned that his wife will become unable to cope with this alone for much longer. We urgently need a GP'S appointment where he will be initially assessed and referred for Psychiatric assessment. We need him to receive a brain scan in order for him to be officially diagnosed. 

As a family, we feel let down and worry about the safety of them both.