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"Very good treatment at Manchester Royal Infirmary Acute Cardiac Centre"

About: Manchester Royal Infirmary / Cardiology

(as a service user),

In March 2021 I woke up with chest pains. Having had a previous suspected heart attack, and with a history of cardiovascular disease in my family I was worried. I called 111 and they summoned an ambulance.

From there my care was quick, seamless, caring and very efficient. I was through A+E speedily and soon having a cardiogram before even the blood tests had been analysed.

I was transferred in the early evening to a bed in the Acute Cardiac Centre. The nurses were excellent.

Next morning the consultant and his team came round. They listened carefully to me. They thought it might be the less serious condition of pericarditis, and ordered further tests and examinations such as an echocardiogram and an X-ray.

By late afternoon they had made the difficult differential diagnosis of pericarditis, and I was soon discharged.

Congratulations to all concerned.

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Responses

Response from Manchester Royal Infirmary 4 years ago
Manchester Royal Infirmary
Submitted on 30/03/2021 at 12:14
Published on nhs.uk at 16:15


Dear Bill, Thank you for your positive comments posted on the NHS Website regarding the care you received at the Acute Cardiac Centre, Manchester Royal Infirmary. We are pleased to read that you were treated seamlessly and with care by our staff, and the nurses were excellent throughout your experience. It is important to us that you had been listened to carefully. We are sincerely grateful for you taking the time to share this feedback and we can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments with the staff involved at the Acute Cardiac Centre. We wish you all the best in your recovery. The Patient Experience Team

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