"Every staff member has been so caring and empathetic"

About: Royal Alexandra Hospital / Stroke Care Royal Alexandra Hospital Stroke Care Paisley PA2 9PN

Posted by Posse 1965 (as a relative), 4 years ago

My mum was admitted on Mother’s Day to the Royal Alexandra Hospital in Paisley with a suspected stroke (since confirmed) from the acute ward to ward 4 as now.
My mum and I are very close and I’ve been very emotional as this is her second stroke. Every staff member has been so caring and empathetic towards mum and even me. Please pass on my heartfelt thanks to all of them for their care and dedication for what must be doubly hard work for all of them at the moment due to COVID-19.
A special thank you to Charge Nurse Tracy for her understanding and I have to say ‘thorough’ as she’d asked if I had ‘power of attorney‘ for mum as I am estranged from my brother and she totally understood.
Once again thank you to all NHS workers.

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Victoria Cox

General Manager, Older People's Services, Clyde Sector,

NHSGGC

Submitted on 25/03/2021 at 15:59

Published on Care Opinion at 15:59

Dear Posse 1965
Thank you for taking the time to provide such wonderful feedback for Ward 4. The Stroke team will be delighted and Tracy in particular. I am so pleased to hear you and your Mother had a positive experience at what must be a very difficult time for you both.
Many thanks,
Victoria

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Every staff member has been so caring and empathetic

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