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Care Opinion

Dental Care

Posted By EstherQoP

"Dental Care"

About: Charles Clifford Dental Hospital / Oral surgery

(as a carer),

I am writing further with regards to my brother.  He has been suffering with his teeth for years. He has severe mental health problems.

He has been advised time and time again to call 111 with regards to the excruciating shooting pains in his mouth and jaw.  The outcome of all appointments has been giving him more antibiotics, repeatedly.

As a family, we have tried to get him registered with a dentist as Charles Clifford Dental Hospital would not treat him without a referral.  As his sister, I paid for him to go private, just so we could get a referral.

The waiting list at Charles Clifford is months so my family are in a position whereby treatment is urgently needed. We are forced to go private and it looks like we will be paying for this treatment at a cost of around £300 per tooth extraction.  For a man who has nothing more to his name than the clothes he is wearing I think this is terrible.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 2 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 10/05/2021 at 09:20
Published on Care Opinion at 09:20

Thank you for taking the time to post your experience on the care opinion site, I am sorry to learn that your and your brother's experience has not been positive.

Unfortunately, as you have indicated there is at the moment a waiting list for treatment which has been compounded by the Covid-19 situation and a referral would be required from a general dental practitioner.

I am sorry that you are having to seek private treatment as a means of obtaining necessary and immediate treatment. I note however you do not mention the situation about finding an NHS general dental practitioner who would provide NHS treatment within the NHS charge bands. We would encourage you to look at this option if it is not something that you have tried already.

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