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Friendly, efficient, kind and informative

Posted By saturndx79

"Friendly, efficient, kind and informative"

About: North Devon District Hospital / Covid Vaccination Programme

(as a service user),

The vaccination clinic staff have been friendly, efficient, kind and informative.

My appointment was scheduled for 5pm, I arrived early and was welcomed/guided to my vaccinator straight away.

Thank you for offering reassurance and answering my queries.

What a lovely team.

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Responses

Response from Lisa Townsend, Patient Experience & Involvement Lead, Northern Devon Healthcare NHS Trust 3 years ago
Lisa Townsend
Patient Experience & Involvement Lead,
Northern Devon Healthcare NHS Trust

Submitted on 22/03/2021 at 12:16
Published on Care Opinion at 12:16

picture of Lisa Townsend

Dear Saturndx79

It is good to hear that you had a speedy experience, even at the end of a long day. It is also nice to hear that everyone was kind, informative and efficient.

Thank you for taking the time to respond - it's appreciated and will be fed back to the clinic.

Best wishes

Lisa

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