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Dreadful

Story from nhs.uk

"Dreadful"

About: Royal Oldham Hospital

Appointment well over an hour late, took place in a grotty little building called the diabetic centre. Waiting room stinks, no apologies from staff for unacceptable wait, considering we are in lockdown, this wait is very bad.

Car parking at this hospital is just awful, no spaces at 11am, no chance of parking any where near to where you need to go, and the have the gall to set traffic wardens everywhere.

This Hosptail is a dump, and I won’t be returning under any circumstances.

If you can avoid going here I suggest you do.

It’s the pits in every aspect.

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Responses

Response from Royal Oldham Hospital 3 years ago
Royal Oldham Hospital

Submitted on 31/03/2021 at 16:12
Published on nhs.uk at 20:19

Dear Anonymous

Thank you for taking the time to leave your feedback. I apologise for the experience you have had of our hospital, as a Trust we aim to provide patients with a positive experience and I'm disappointed that we were unable to achieve this for you on this occasion. If you would like to discuss this in more detail, please contact with the Patient Advice and Liaison Service (PALS) on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been told to do so on the NHS Website we can investigate this matter further.

Kind regards

The Patient Experience Team

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