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"Birth during pandemic"

About: Craigavon Area Hospital / Maternity care Maternity care / 2 West Maternity Maternity care / Delivery suite Maternity care / Maternity Admission/Assessment Unit

(as a service user),

I gave birth to my first baby at Craigavon Area Hospital in July 2020.

From when I went in for an assessment when my waters broke staff were great. I felt well supported. I really appreciated how the midwives in the delivery suite listened to my birth preferences and supported me by bringing the props to the room that I wished to use in labour such as a birth ball, rocking chair and mat. 

There was one moment after the staff handover that a consultant came into the room - and I felt really unseen as he discussed my care with the midwife loudly and in front of me without directing conversation at me or involving me in the discussion which I didn’t really appreciate, as I felt strongly that this was my labour and my baby and I thought that the care should be more person centred than this. He didn’t make another appearance for the remainder of my labour and my baby arrived shortly after safe and well. I just think that in all hospital care but particularly in labour it’s vital to keep the patient at the centre and this can really empower women in such a significant moment of their life as they bring life into the world!! 

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 4 years ago
Christine Armstrong
Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 26/03/2021 at 09:45
Published on Care Opinion at 09:45


picture of Christine Armstrong

Dear golfsd36 – I am the Care Opinion Facilitator for the Southern Health and Social Care Trust and want to thank you so much for taking the time to tell us about your experience of giving birth to your first baby last July. It is reassuring to read that you felt so well supported by the midwives and that your birth preferences were facilitated.

I am sorry to read that you felt unseen at one point and want to assure you that your story has been shared with the relevant staff and we will provide a further update as soon as possible

I do hope that you and your baby are keeping well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Mary Dawson, Interim Head of Midwifery and Gynaecology, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 4 years ago
Mary Dawson
Interim Head of Midwifery and Gynaecology, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 28/03/2021 at 04:14
Published on Care Opinion at 04:14


picture of Mary Dawson

Dear golfsd36,

Many thanks for taking the time to provide me with feedback on the service we provide. I am extremely sorry to hear that part of your experience was not that of a positive one. I do feel there is learning and reflection and would be very keen for you to make contact with me.

I am on leave until Thursday but would really appreciate if you would send me an email that will enable me to make direct contact with you. Please be assured that your response is taken seriously and your care will be investigated. My email address is mary.dawson@southerntrust.hscni.net.

Kindest regards

Mary Dawson

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