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GP Registration

Posted By Adamsdad

"GP Registration"

About: General practices in Lothian

(as the patient),

Having recently been removed from a GP's register, it is frightening how little say you, as the patient, have.  Basically, a GP practice can do what they like.

My behaviour wasn't violent or anything like that.  It shouldn't really have been that big a deal.  After having difficulties getting through on the phone, I messaged the practice to try and cancel an appointment!  That alone took me from a "warning" to "Removed from the register".

I now find myself without a GP - and needing ongoing healthcare.  There is no point in having a chest x-ray or follow up blood tests which the GP recommended - as the results wouldn't go anywhere.  

They surely should have a duty of care?  But alas no.

You have no right of appeal.

GP practices are sub-contractors of the NHS.

They have put my life at risk!

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 3 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 28/03/2021 at 17:24
Published on Care Opinion at 17:24

Dear Adamsdad

Thank you very much for sharing your feedback with us via Care Opinion.

I am very sorry to read that you have been removed from the GP practice. I am aware that Practices do not take these decisions lightly and especially during this time. I can see that you have tagged chronic kidney disease as part of your post so appreciate that you will have health care needs. I wonder if you would consider approaching the Practice Manager to discuss this further?

In other circumstances l would offer the help of the Patient Experience Team but they would not be able to direct the Practice to reinstate you.

Practitioner Services maybe able to help you register with a new GP and their contact details are: nss.psdedinburgh@nhs.scot

Kind regards

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Adamsdad (the patient)

Hi

I have raised a formal complaint. Because what was being used against me was something I had a responsibility to do! I.e. inform of any appointment no longer necessary.

This was several weeks ago. Apart from a letter suggesting a meeting - not one word!

I declined the meeting as if remaining at the practice wasn't an option, then it was pointless.

I have heard nothing more.

Just because a decision may not be taken lightly - it doesn't mean you shouldn't have the opportunity to appeal it. Also, consideration should be made with regards to ongoing care - which hasn't happened either.

Update posted by Adamsdad (the patient)

An update to this situation:

I contacted NHS24 at the beginning of April. Their advice was to contact the practice and ask to be treated as a temporary resident.

I telephoned the practice - They refused me medical care! The receptionist merely passed on a message from the Practice Manager.

The following day, I was admitted to hospital. At this current time (4 days later), I am still in hospital.

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