This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Shocking care

Story from nhs.uk

"Shocking care"

About: The James Cook University Hospital

The amount of noise made by night time staff is an absolute joke if they aren't banging around they're sat talking or shouting I've been in a few days and the most sleep I've had is when I was knocked out for surgery your supposed to be here healing and feeling better instead you end up stressed and sleep deprived there is no consideration for the patients welfare on this ward at night definitely must be the B team absolute disgrace

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The James Cook University Hospital 3 years ago
The James Cook University Hospital

Submitted on 26/03/2021 at 09:38
Published on nhs.uk at 20:54

Good morning

Thank you for leaving comments on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust.

I am very sorry for the problems you experienced at The James Cook University Hospital.

Please contact the Patient Advice and Liaison Service (PALS) on 01642 854807. PALS can share your concerns with senior staff and organise for you to receive feedback about your experience.

The PALS service is available Monday to Friday from 9 am to 4 pm excluding bank holidays. When PALS officers are dealing with other enquirers, you may reach the voicemail. Under these circumstances, please leave a message with your name and contact telephone number and an indication on the most convenient time to ring you back.

We look forward to hearing from you shortly.

Thank you

Kind regards

Patient Advice and Liaison Service (PALS)

Corporate Services

2nd Floor

Murray Building

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k