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"Praising mental health team"

About: Community Mental Health Teams The Longley Centre / Maple Ward

(as a service user),

I just want to thank the whole SHSC mental health services I’ve been in service for 10yrs and I’ve had absolutely amazing supportive care from Inpatient care on the maple ward to my care I get from northlands I’ve been on various community teams and the respect and teamwork I get from my team is amazing I have the most utter respect for the sevices and I can’t thank them for the excellent treatment I’ve had if it was not for the support I’ve had I doubt very much I be in the place I am now 

Thank you all 


Response from Mark Walton, Ward Manager, Maple Ward, SHSC 7 months ago
Mark Walton
Ward Manager, Maple Ward,
Submitted on 16/03/2021 at 15:58
Published on Care Opinion at 16:48

Thank you for your feedback. I have discussed this with the team on Maple who remarked that it is comments like these that make their job worthwhile.

I'm so pleased to hear that you are now in a positive place due to the support that you received during your admission to Maple Ward and I hope that your recovery remains positive.

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Update posted by Cl12345 (a service user)

Your more then welcome

its important that the who teams that worked with me know that it’s not always negative even tho I know you get more critical feedback but I felt it was important that the praise is given and well deserved

im so pleased the staff are pleased with this feedback as in my eyes your all valued and I owe so much to the services

such a pleasure to feedback this praise to the service

Response from Paul Nicholson, General Manager, Community Services, SHSC 6 months ago
Paul Nicholson
General Manager, Community Services,
Submitted on 09/04/2021 at 12:58
Published on Care Opinion at 12:58

Thank you on behalf of the northlands team.

It really makes a difference for staff to hear positive feedback. We strive to make a difference in peoples lives and don't always get it perfectly right so its great to know when we do.

I'm equally pleased to note you are doing well and find yourself in a better place. I'll make sure the team see your story

kind regards

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