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"Late biopsy results"

About: Russells Hall Hospital / General surgery

(as a service user),

I had a fast track biopsy and D& C beginning of February and was told that the histology results would be with me within 10 to 14 days.   The fact that I was being checked for cancer was obviously very worrying and the wait for my results caused me great anxiety.   Well today  we are in the middle of March and, despite chasing my results twice, I have still not received them.   I am still in pain and need to see my doctor, but they told me to wait until I get my results.   Hopefully I will receive them sometime in 2021.  

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Responses

Response from Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 10 months ago
Submitted on 12/03/2021 at 14:43
Published on Care Opinion at 14:43


Thank you for your feedback.

We do aim to offer our patients the highest standards of care and we are sorry if we have fallen short of those standards on this occasion. It is difficult to investigate your query without your details and liaising with the Oncology Department. We recommend that you contact our Patient Advice and Liaison Service (PALS) on free phone 0800 073 0510 or email dgft.pals@nhs.net who will be able to support you further.

Patient Experience Team

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