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"Gynaecology and endometriosis"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I would like to give my thanks to Dr Buck and her team at Crosshouse Hospital gynaecology department. I have been a patient of hers since December 2019 and throughout the pandemic. Firstly, Dr Buck is one of the most caring doctors I have every met. She listened to me and found the root of my problems after I had been dismissed by so many before. 

She has a very caring and calming demeanor and happily answered all the questions I had throughout my care with her. I tend to get myself worked up around medical appointments but she always put my mind at ease. I was also always kept informed about every aspect of my care which made me feel included in the care I received and that I had a voice that mattered. She is very thorough in her work and had no issue referring me to departments that she felt I needed. All the staff that work with her that I met at appointments and my time as an inpatient where extremely supportive and a real credit to the department. It was also always easy to get in touch with her secretary, Mandy, who was always so helpful and kind whenever I called. I felt completely safe in Dr Bucks care and I am forever grateful to her and her team for all the care and support that I have received. They are all a real asset to the department and hospital. 
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Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 3 years ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 10/03/2021 at 14:06
Published on Care Opinion at 14:06


Dear SRCM

Thank you for taking the time to feedback to us on your recent experience whilst receiving care with us. I am delighted to hear you felt safe and cared for. I will pass your message on to Dr Buck and Mandy.

I wish you well for your ongoing recovery

best wishes

Attica

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