Helpline has been no help at all. Seems to be a purely figurative number and statement that fulfils policy obligations and look good. No-one seems to answer the phone. In fact the dial tone currently states that this number does not exist.
I have rung the number in the past and when eventually spoken to someone I think it was the cleaner who happened to be passing and picked the phone up as it had rung for so long.
Complete waste of time. As a patients I have been left in agony. I have resorted to stock-piling steroids so that I can take some when a flare up occurs as once the arthritis takes hold it destroys all of my life - my work and therefore the roof over my head etc.
Patients need help on an immediate basis once a flare up occurs, not in several months time when they might, if they are lucky, get an appointment with a 'consultant'. The very best of British.
"Cannock 'helpline' for rheumatology"
About: Cannock Chase Hospital / Rheumatology Cannock Chase Hospital Rheumatology WS11 5XY
Posted by Mrs Columbo (as ),
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